Plans
Flat price per MSP (one Autotask tenant). No per-technician fees. Hosting, updates, monitoring and support included. Works with the Claude or ChatGPT plans your team already has; AI subscriptions are billed by those providers.
Put AI to work in Autotask, safely.
$150/month
Find the money and clean the data.
$300/month
Automations and hands-on help from GDS.
$500/month
Prefer to run it yourself? PSARelay is free and open source. Every hosted plan starts with a free 14-day trial. Read-only by default. No credit card. Not sure which plan fits? We'll recommend one based on how your team uses the trial. Prices exclude applicable taxes.
FAQ
Yes, and you can use both. Autotask PSA's built-in AI features help inside the ticket, such as summaries, resolution notes and triage. PSARelay connects through Autotask's official REST API and lets your team ask questions across all of Autotask from ChatGPT, Claude or another assistant: for example, profit and expenses for last quarter, then month over month.
14 days of hosted PSARelay with Pro plan features, set up by GDS. It starts read-only, so nothing in Autotask changes unless you turn changes on. No credit card is needed; at the end, pick a plan or let it lapse.
Claude, ChatGPT and other assistants that support the Model Context Protocol (MCP), the open standard for connecting AI to business systems. Your team uses its own AI subscriptions (billed by those providers), and we help connect them. There are no per-ticket or AI usage fees from us.
Only if you allow it. You can run PSARelay read-only, or require a confirmation before any change. Bulk actions like merges and clean-ups always show a review first, and every action is logged.
Your PSARelay instance is hosted and secured by GDS Technology, using an Autotask API user you control and can revoke at any time. AI assistants reach Autotask only through PSARelay's gated actions, never with your credentials directly.
Yes. The full source is on GitHub under the AGPL-3.0 license, so you can run, inspect and modify it yourself for free. Hosted plans pay for GDS to run it for you: hosting, security, updates, monitoring, onboarding and support, plus the reports, clean-ups and automations work on higher plans.
Yes. It's the same software either way. We'll help move your setup when you switch.
Yes. Each staff member connects their own AI assistant and works as themselves, with permissions set by role. The plan price is per MSP, so adding people doesn't add fees from us.
No. PSARelay works with Claude, ChatGPT and other assistants that support MCP, and different people can use different ones. If you switch assistants later, PSARelay, your permissions and your audit trail stay the same.
No. Every plan is one flat monthly price per MSP (one Autotask tenant), whatever the size of your team. Plans start at $150/month, and Enterprise tops out at $500/month.
No servers to run. GDS hosts and updates it. Each user connects their AI assistant to your PSARelay address, and we walk your team through it.
No. PSARelay is an independent product from GDS Technology that connects to Autotask through its official API. It isn't affiliated with or endorsed by Kaseya.
Read-only by default. No credit card. We set it up, then your team asks about the tickets, time, billing and margins that matter to you.
Not sure your PSA is ready? Take the free MSP AI readiness scorecard
PSARelay is an independent product of GDS Technology. Autotask is a trademark of Kaseya; PSARelay is not affiliated with or endorsed by Kaseya. Conversation examples are illustrative.
