What it does

The Autotask work your team does every day, in plain English

More than 170 Autotask actions across tickets, time, companies, contacts, projects, billing and inventory, organized into the jobs MSPs actually do.

Ticket triage and updates

Find, summarize and update tickets, add notes and reassign work without opening Autotask. In Claude, tickets appear as interactive cards.

Time entry, done right

Log and check time entries in conversation, and spot missing or misfiled time before payroll and billing close.

Revenue-leakage reports

Unbilled and aged billable work, block-hour usage and overage, ticket charges and the to-bill queue, so less of your work goes uninvoiced.

Safe merges and clean-ups

Merge duplicate companies and contacts and clear placeholder or spam records in bulk, with history checks and a review table before anything changes.

Vendor billing reconciliation

Reconcile vendor purchasing, such as Pax8, against what's set up and billed in Autotask, and standardize your service catalog.

Automations around Autotask

n8n and ChatGPT workflows triggered by Autotask webhooks, with every action recorded in an audit ledger. Built by GDS on Enterprise.

How it works

Hosted by GDS: up and running for you

  1. 1

    Start your trial

    Tell us about your team. We reply within one business day to set up your hosted instance.

  2. 2

    Connect

    You create an Autotask API user. GDS hosts and secures your PSARelay instance.

  3. 3

    Ask

    Your team connects their AI assistant and starts in read-only mode.

  4. 4

    Choose

    After 14 days, pick a plan and turn on more as you build trust. No credit card up front.

Try PSARelay on your own Autotask, free for 14 days

Read-only by default. No credit card. We set it up, then your team asks about the tickets, time, billing and margins that matter to you.

Start free trial Book a demo

Not sure your PSA is ready? Take the free MSP AI readiness scorecard

PSARelay is an independent product of GDS Technology. Autotask is a trademark of Kaseya; PSARelay is not affiliated with or endorsed by Kaseya. Conversation examples are illustrative.